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Frequently Asked Questions

Visit our download desktop wallet page and follow the on-screen prompts to install. Provide the necessary information and set a strong passphrase. You’ll then have your own wallet to access all the features and benefits of our platform.

There are several ways to earn EQPAY coins. You can participate in mining or staking activities, refer new members through our referral program, or engage in community participation rewards. Stay active and explore the various opportunities available to earn EQPAY coins.

Yes, the DragonFly Wallet is designed with utmost security in mind. It incorporates encryption protocols, secure private key storage, and other advanced security measures to safeguard your assets. We prioritize the protection of your funds and personal information.

You can reach our customer support team by emailing us at [email protected]. Alternatively, you can access our in-app support by navigating to the “Profile” section within our application, where you can find answers to FAQs and contact our support.

There are no subscription fees to use the DragonFly Wallet. However, please note that certain transactions may incur network fees or mining fees, which are standard within the blockchain ecosystem. These fees are required to process and validate transactions on the network.

Yes, it is possible to recover your wallet if you lose your device. During the initial setup, you will be provided with a backup seed phrases. Make sure to securely store this backup phrase in a safe place. If you lose access to your device, you can use the backup phrase to restore your wallet on a new device.

If you have any other questions or need further assistance, please don’t hesitate to contact our support team. We’re here to help you make the most out of your DragonFly Wallet experience.